Penn researcher helps health care providers win hearts, minds of veteran

By Maiken Scott,WHYY, Philadelphia, February 2014

http://www.newsworks.org/index.php/local/item/64716-helping-healthcare-providers-win-hearts-and-minds-of-veterans

Most veterans who have served in Iraq and Afghanistan do not receive regular care at Veterans Affairs hospitals for their physical and emotional wounds, and do not tell their civilian doctors where they been. This creates barriers that prevent vets from getting care, wants to help health care providers serve this population better.

Gala True, who is researching barriers that prevent vets from getting care, wants to help health care providers serve this population better. She recently published research that speaks to the disconnect between soldiers’ war time and civilian identities, and their struggles to reconnect to their civilian lives.

“Doctors must work to get to know their veteran patients. Health care providers need to win the hearts and minds of the soldier that needs the treatment.”

Editorial Comment

With over 80% of San Diego’s veterans receiving their medical care from civilian providers, it is imperative that those physicians’ ask a simple question, “Are you a veteran?”